How to Contact Support:
- Online: Create a ticket
- By phone: 1-877-776-2995
Hours are Monday through Friday - 9:00 AM to 5:00 PM Eastern Time
Emergency Technical Support:
If your issue is an emergency, you may call the toll-free number above outside of our usual support hours.
Response Times & Severity Levels:
For details on expected response times and severity levels, see the Technical Support Center - Response Targets article.