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Global AlertLink Technical Support

How to Contact Support:

Support Hours:

Hours are Monday through Friday - 9:00 AM to 5:00 PM Eastern Time

Emergency Technical Support:

If your issue is an emergency, you may call the toll-free number above outside of our usual support hours.

Response Times & Severity Levels:

For details on expected response times and severity levels, see the Technical Support Center - Response Targets article.

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