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Viewing Tickets Created By Others in Your Organization

When you create an account on the customer portal (this site), you'll have access to the My Activities page, which is a summary of the tickets you've created, requests you've been CC'd on, and any articles you're following. 

The My Activities page does not display tickets created by others in your organization and you will not be granted access to any other related accounts; however, if you're an approved support contact (listed as a primary or secondary contact) you can submit a request to the Support team to provide you a list of your company's tickets. 

If you're unsure if you're listed as a contact, email us at customer.service@resolver.com.

To sign in or create an account, click My Activities at the top-right corner of any page on this site.

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