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Holiday Support Hours & Closures


To allow our staff to celebrate the holidays with their families, we’re closing our offices for the following statutory holidays.

Support Hours

Our team will be working our regular business hours will be 9:00 AM to 5:00 PM during the following time periods:

  • December 27, 2017 to December 29, 2017
  • January 2, 2018 onward.

Support Desk Closures

In addition The Support Desk will be closed on the following dates:

  • December 25, 2017
  • December 26, 2017
  • January 1, 2018
  • NZ Only: January 2, 2018

Our team will be back in the office for regular business hours starting January 2, 2018. 24/7 support via our emergency after-hours number will continue to be available for all Premium and Enterprise Support members and Hosted customers during the holidays. For customers planning upgrades or projects during this period, we recommend booking time with our team in advance. You can create a ticket for the support team via our customer portal.

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