Investigations and Cases are key components of both the ICM and EIM editions of Perspective, allowing organizations the ability to track end to end events, gain the complete picture of what is occurring, and take the appropriate actions.
In this training video you will learn how to:
- Start an Incident or Case investigation
- Track all relevant investigation details including time and expenses
- And link multiple related Incidents into 1 single Case entity
How to Watch:
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| Investigations & Cases | Investigations & Cases |