If you have questions or need technical support on your WRM product, contact our Resolver Support team.
How to Contact Support:
Online: Create a ticket
By phone*: 1-877-776-2995 or 1-780-448-0616 ext. 2
Note: Before calling our Support line, please create a support ticket that includes the product name, the severity of the issue you're experiencing, and a description of the problem (please try to be as specific as possible). Whenever possible, include a copy of your error message and a screenshot within the product. If you are asking multiple questions in one ticket, please number them (1, 2, 3 .etc) as this will help organize our responses to you.
- For UK, Europe, Middle East & Africa: 9:00 AM to 5:00 PM GMT
- For New Zealand, Australia & the Pacific: 9:00 AM to 5:00 PM NZDT
- For the Americas: 9:00 AM to 5:00 PM EST
*NOTE: Support phone hours are based on the North American Support hours. For tickets outside of this time frame, please submit an online ticket.