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Toll Free: 1.877.776.2995

Contact WRM Technical Support

If you have questions or need technical support on your WRM product, contact our Resolver Support team.

How to Contact Support:

  • OnlineCreate a ticket

  • By phone*: 1-877-776-2995 or 1-780-448-0616 ext. 2

Note: Before calling our Support line, please create a support ticket that includes the product name, the severity of the issue you're experiencing, and a description of the problem (please try to be as specific as possible). Whenever possible, include a copy of your error message and a screenshot within the product. If you are asking multiple questions in one ticket, please number them (1, 2, 3 .etc) as this will help organize our responses to you.

Support Hours:

  • For UK, Europe, Middle East & Africa: 9:00 AM to 5:00 PM GMT
  • For New Zealand, Australia & the Pacific: 9:00 AM to 5:00 PM NZDT
  • For the Americas: 9:00 AM to 5:00 PM EST

*NOTE: Support phone hours are based on the North American Support hours. For tickets outside of this time frame, please submit an online ticket. 

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