To allow our staff to celebrate the holidays with their families, we’re changing our normal business hours and closing our offices for a few days.
Our business hours will be 9:00 AM to 3:30 PM EST during the following time periods:
- December 19, 2016 to December 23, 2016
- December 27, 2016 to December 30, 2016
Support Desk Closures
The Support Desk will be closed on the following dates:
- December 24 to 26, 2016
- January 1 to 2, 2017
Our team will be back in the office for regular business hours starting January 3, 2017. 24/7 support via our emergency after-hours number will continue to be available for all Premium Support members and Hosted customers during the holidays.
For customers planning upgrades or projects during this period, we recommend booking time with our team in advance. You can create a ticket for the support team via our customer portal.
If you have any questions or are unsure of how to reach our emergency after-hours team, please email firstname.lastname@example.org.