WRM: Error When Uploading Attachments – Resolver Support

Users of a default installation of WRM may see the following error when trying to upload files greater than 10MB in size:

This error can be resolved by updating your default WRM configuration to accept files up to 60MB in size. Note that server access is required to make these changes.

Make a backup of the web.config file on the server, which can be found in C:\inetpub\wwwroot\Risk\RiskCore.
Open the web.config file and make the following changes:
1. In the SSL secured formed authenticated binding section, increase the maxArrayLength to 60000000.
2. In the SSL secured Windows binding section, increase the maxArrayLength to 60000000.
3. Increase the maxRequestLength from 30720 to 60000.
4. Add the follow security settings to the file:
  <security>
  <requestFiltering>
  <requestLimits maxAllowedContentLength="2147483647" />
  </requestFiltering>
  </security>
Save your changes, then restart the application pool.
Note: Restarting the application pool will end the session for any currently logged in users.