Below, are the steps for retrieving RiskVision Health Report and sending them to support.
Step #1: Login into Resolver RiskVision
Step #2: Pull down to “Administration” Tab (refer to Figure 1)
Figure 1: “Administration” Tab
Step #3: Click on “Health Report” on the left hand menu (refer to Figure 2)
Figure 2: “Health Report” tab
Step #4: Click on the “Download Health Report” button on the top right hand corner (refer to Figure 3).
Figure 3: “Download Health Report” button
Step #5: You will get a dialog box “Opening HealthReport.htm” please save the file and click “OK” button (refer to Figure 4).
Figure 4: “Opening HealthReport.htm” dialog box
Step #6: Please email the Health Report (HTML format) to Agiliance Health Report at (HealthReport@agiliance.com).