As a Resolver Core user, we wanted to let you know that we will be rolling out a new minor release for Resolver Core on:
June 13th, 2018
From 9:00 PM EST to 11:30 PM EST (2:00 AM to 4:30 AM UTC)
Core will be available with brief disruptions in services that could be up to 20 minutes in length each. We, of course, apologize for any inconvenience associated with the disruptions, and we will endeavor to keep the timeframe as short as possible.
What’s new In Version 2.2?
Our latest release provides your team with access to new email templates allowing customization to your emails and introduces the ability to star reports and limit reports to current user for ease of use!
Our team has our full release notes on the features available with Version 2.2 on our Customer Portal:
http://resolver.knowledgeowl.com/help/version-22
Want to check out an overview on our new Starred Reports?
http://resolver.knowledgeowl.com/help/new-in-22-starred-reports
Support
If you encounter difficulty with Resolver Core after this update, please contact our Technical Support team immediately:
Toll Free (North America): 1-877-776-2995
Outside North America: 01-780-448-0616 x 5002
Submit a Support Ticket Here: https://support.resolver.com/hc/en-ca