Due to scheduled maintenance, Resolver Core hosted on AWS-US and AWS-CA may experience brief interruptions on:
Wednesday, December 18, 2019 from 9:00 PM to 1:00 AM, EST.
Additional Time Zone References:
- 7:00 PM to 11:00 PM, MST, on Wednesday, December 18, 2019
- 2:00 AM to 6:00 AM, GMT, on Thursday, December 19, 2019
- 1:00 PM to 5:00 PM, AEDT, on Thursday, December 19, 2019
Resolver Core hosted on AWS-EU and AWS-UK may experience brief interruptions on:
Wednesday, December 18, 2019 from 4:00 PM to 8:00 PM, EST.
Additional Time Zone References:
- 2:00 PM to 6:00 PM, MST, on Wednesday, December 18, 2019
- 9:00 PM to 1:00 AM, GMT, on Wednesday, December 18, 2019
- 8:00 AM to 12:00 PM, AEDT, on Thursday, December 19, 2019
Resolver Core hosted on AWS-AU may experience brief interruptions on:
Wednesday, December 18, 2019 from 12:00 PM to 4:00 PM, EST.
Additional Time Zone References:
- 10:00 AM to 2:00 PM, MST, on Wednesday, December 18, 2019
- 5:00 PM to 9:00 PM, GMT, on Wednesday, December 18, 2019
- 4:00 AM to 8:00 AM, AEDT, on Thursday, December 19, 2019
Please note that during this time, we will be installing monthly security updates and performing general system maintenance. Core will be available with brief disruptions in services that could be up to 10 minutes in length each. We, of course, apologize for any inconvenience associated with the disruptions, and we will endeavor to keep the timeframe as short as possible.
Support
If you encounter difficulty with Resolver Core after this outage, please contact our technical support team immediately:
Toll Free (North America): 1-877-776-2995
Outside North America: 01-780-448-0616 x 5002
Submit a Support Ticket Here: https://support.resolver.com/hc/en-ca
Your team can monitor for when maintenance is complete here:
https://support.resolver.com/hc/en-ca/sections/201978303-Hosted-Notification