How to Contact Support:
- Online: Create a ticket
- By phone:
- North America: 1-877-776-2995 or 1-646-367-2086
- United Kingdom & Europe: +44 (20) 38840100
- Australia: +61 (3) 84004511
Hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Calls outside these hours (including weekends and Canadian public holidays) will go straight to voicemail, routed to our helpdesk system and picked up the next business day.
Response Times & Severity Levels:
For details on expected response times and severity levels, see the Technical Support Center - Response Targets article.