Errors & Troubleshooting
- ERA: "ExceptionInInitializationError: null" Error Preventing Access to Java Client
- ERA: "Rich Text Control Has Not Been Installed" Error
- ERA: Microsoft Word DDE Error When Trying to Generate Word Report
- ERA: Splash Screen Appears Then Disappears and ERA Will Not Launch
- WRM: "Selected Identity Is Not Unique" Error When Importing a File with Linked Items
- WRM: "Selected identity is not unique" Error When Importing a File with No Unique ID/Name
- WRM: Application is Slow During Login (9.7.3 or later)
- WRM: Error When Uploading Attachments
- WRM: Images & Version Number Aren't Correct After Version Update